Is It Time to Upgrade Your Business Phone System?
Deciding to upgrade or not to upgrade your current business phone system can be challenging. There are, after all, no definite criteria to tell you why, when and how that change must happen. However, five specific scenarios may demand an upgrade for good reason.
Unmet Expectations of Flexibility
Part of the success of any business is meeting expectations of both employees and customers. Workers want flexibility of options when communicating with other workers and customers. As we get more and more used to being connected on a constant basis, whether we're at home, in the office or mobiling, it's crucial for businesses to provide variable means of communication, rather than compromise operations due to an an outdated phone system. If the phone system you currently have doesn't provide this level of flexibility, through features such as voicemail and call forwarding, you …